Ananya Banerjee

What is the global coverage & temporal resolution?Temporal Resolution: Within ±30° latitude: < 7 days | Above +30° and below -30°: < 4 daysGlobal Coverage: Between ±80 deg latitude, satellites can...

Learn how to complete payments instantly on Pixxel using your credit or debit card.  Note: This mode of payment is only applicable upto $5000. Any payment above that will have to be made via bank t...

This method of payment is good for larger transactions or when card payments aren’t preferred. Note: For payments over $5,000, only wire transfer is available. Follow these steps to pay securely by...

A quick guide to understanding the structure of Pixxel orders.Every order you place is broken into one or more tasks, depending on what you’re requesting. This structure helps the system track feas...

Learn who can create, place, and view orders in a project.Your permissions depend on your role in the project. Some actions, like placing orders, are restricted to ensure proper control and billing...

You can join an Aurora organization in two ways:Using an email invitationJoining directly through the Aurora interfaceFollow the steps below based on the method available to you.Option 1: Join via ...

Tasking allows you to request new satellite imagery of a specific Area of Interest (AOI) during a selected capture window.Aurora currently supports Regular Tasking. You do not need to manually sele...

This guide explains the process and requirements for canceling your tasking order. Cancellation ProcessTo cancel your order: Contact Pixxel's support team: Link Share the order ID Cancellation T...

To request a refund for your Pixxel order, please follow these steps: Contacting Support Contact Pixxel's support team: Link Be ready to provide your: Order details Account information Reason for...

1. You can export the images to our preferred delivery process   2. You can choose your desired delivery method - Local and Cloud storage   3. Save your preferred selection for future orders.