Aurora - Pixxel's EO studio

Ordering Satellite Imagery

This guide walks you through ordering satellite imagery, from selecting your area of interest to completing your purchase.

What's Covered:

• Account setup 
• Create a new order
• Place order 
• Completing Your Purchase

Step 1: Account setup 

Sign up to Aurora to create your org. Once you have created an org, add members and projects to get started.

Step 2: Create a new order

Navigate to: Order Desk → Order New Image

• Choose your Area of Interest (AOI) by drawing on the map or uploading
• Set capture time window

Step 3: Place order 

Before adding to cart:

• Select your required parameters
• Click "Check feasibility" to verify satellite availability
• Once feasible, click "Add to cart" to proceed

Step 4: Completing Your Purchase

Before placing your order:

• Review the order summary
• Check your available tokens
• Click "Place order" to complete purchase

Note: For recurring orders, ensure you have sufficient tokens in your wallet 2 days before each upcoming occurrence.

1 min Video Tutorial -

This guide walks you through the process of ordering new satellite imagery through the Order Desk. 🛰️

Step 1: Access Order Desk

Navigate to the Order Desk section by clicking "Order Desk" in the left sidebar menu.

Step 2: Create New Order

• Click the "Order Image" button in the top-right corner

• Provide a name for your order
• Select your project from the dropdown menu

Step 3: Define Area of Interest

• Use the map interface to draw your Area of Interest (AOI) or upload an AOI file
  
• Note: Minimum base price applies for areas under 100km²
• Configure your order specifications:

Step 4: Check Feasibility

• Click "Check feasibility" to verify satellite availability for your parameters

• Wait for the system to confirm if the order is feasible
• You can now proceed to add the order to your cart

Step 5: Review and Order

• Add the feasible order to your cart
• Review your cart items and total payable amount
• Click "Place order" to complete your purchase

Note: For recurring orders, ensure you have sufficient tokens in your wallet 2 days before each upcoming occurrence. Cart item feasibility may expire after 6 hours.

Organization Setup & Management

In this guide, you'll learn how to manage your organization's essential features, including member access, team structures, projects, and security settings.

What's Covered:

• How to Access Organisation Settings
• Adding and Managing Team Members
• Creating and Organizing Teams
• Setting Up Projects
• Configuring Security Settings

How to Access Organisation Settings

1. Click the profile icon in the top left corner
2. Select "Organisation settings" from the menu
3. Use the left sidebar to navigate between different sections

Adding and Managing Team Members

Access member management through the Members section to:

• Invite new team members via email
• Assign appropriate user roles
• Manage existing member permissions

On clicking on "invite people" you can invite users via Email and select the user Role

Creating and Organising Teams

Use the Teams section to:

• Create new teams
• Organise team structures
• Manage team memberships

Setting Up Projects

Through the Projects section, you can:

• Create new projects
• View your projects or all organisation projects
• Manage project settings and access

Note: Under "My Projects" you can view "My Projects" or "All Projects"

Configuring Security Settings

Control your organisation's security through:

• Email domain management
• Access permissions

Supported Geometry Types:

• Polygons (single enclosed areas)
• Multi-Polygons (multiple separate polygons)
• Points (individual coordinates - map selection only, no uploads)

Pixxel Satellite Data Ordering Guidelines

✅ Do's

• Keep total area under 5,000 sq km per order
• Ensure polygons are within 200 sq km of each other
• Select points directly on the map interface
• Submit orders with compliant geometries for faster processing

❌ Don'ts

• Exceed 5,000 sq km total area in a single order
• Place polygons more than 200 sq km apart
• Upload point-based orders
• Submit orders that violate size or distance limitations

AOI too large

AOI too far apart (marked with the red dotted lines)

Pixxel's hyperspectral imaging satellites provide valuable Earth observation data with detailed spectral information. Here's a step-by-step guide on how to explore and access these images through the platform.

Getting Started with Pixxel Constellations

To begin exploring Pixxel's hyperspectral imagery:

1. Navigate to the Explore page on the platform
2. Look for the Pixxel Constellations icon in the tools panel on the right side of the screen

You can select either one or both satellites simultaneously by checking the corresponding boxes in the Pixxel Constellations panel.

Exploring Available Imagery

Once you've selected your preferred satellites:

1. Zoom out to a global view to see all available image locations
2. Red pins on the world map indicate locations where Pixxel imagery is available
3. Each pin represents a specific image capture from one of the Pixxel satellites

1. 

2. Viewing Image Details

   To examine a specific image:

   1. Click on a red pin of interest on the map
   2. The selected area will be displayed with its boundaries outlined.
3. 

Accessing Full Image Data

To request access to the full hyperspectral image:

1. Click the "View more info" button on the image preview panel

• Copy the Image ID from the highlighted field
• Share this ID with your contact person at Pixxel to gain access to the full hyperspectral datase

To view the available subscription plans in Aurora:

1. Click on your email address in the top-left corner of the screen to open the dropdown menu

Select "Organization settings"

2. In the left sidebar menu, click on "Plans"

Alternatively
Click on the upgrade Icon on the left

Here you'll find three subscription tiers:

• Standard Plan 
• Professional Plan - Includes Analytics and 150 free tokens
• Enterprise Plan  - Includes Advanced features and 300 free tokens

Each paid plan offers monthly and yearly billing options, with a 10% discount when you choose annual billing.

For more information about billing and invoices, you can contact support@pixxel.space

Note: Both Professional and Enterprise plans include a 30-day free trial period and unlimited wallet recharge options.

1. Visit Aurora

2. Enter the email address you want to register/ Use your google account to sign up

Click Continue with Email

3. Enter the OTP sent to your email ID:

Submit OTP to continue

You will enter the explore page of Aurora.

This guide walks you through the process of accessing archived satellite imagery, from selecting your area of interest to ordering your imagery.

Getting Started

1. Navigate to the Explore page

2. Click on "Pixxel Constellations" in the dropdown menu

• Choose your preferred satellite options:
  • Pixxel-TD01
  • Pixxel-TD02 

Note: You can select either one or both

Finding Available Imagery

1. Explore the world map to locate available imagery
2. Look for red location markers indicating capture points
3. Zoom out to view the global distribution of available imagery

1. Click on a marker to preview available images for that location

Hover over the image on the right to access 

Click "Add to cart" for your desired image

1. Fill out the order form:
   • Name your order
   • Select appropriate use case
   • Assign to a project (if applicable)
2. Confirm by clicking "Add to cart"

Checkout Process

• Access your cart via the cart icon in the left sidebar

• Review your selected imagery
• Click on Place order to place the order

Once your order is processed, your satellite imagery will be available in the catalogue

What are tokens:

Tokens are Pixxel's virtual currency used to purchase imagery, perform visualisations, and create workflows on the Aurora platform.

Note: 1$- 1 Token

Checking and adding tokens:

Checking Token Balance

1. Navigate to "Tokens" in the organisation menu

Your available tokens are displayed prominently with a pink diamond icon and a numerical value next to it

Adding New Tokens

Click the "Add tokens" button in the top right of the Tokens page

Select the desired quantity (starts at $1.00)

Once the payment is completed, the tokens will reflect on the token section.

In this guide, you'll learn how to view and manage your billing information and invoices.

Accessing Billing Information

1. Navigate to "Organization" in the sidebar

2. Select "Billing" from the menu options

3. View your billing dashboard

4. Click on "View Invoice"

Note: The invoice number is present here. Choose between downloading the invoice or downloading the receipt.

Note: For additional support or questions, contact support@pixxel.space

This guide explains the process and requirements for canceling your tasking order.

Cancellation Process

To cancel your order:

1. Contact Pixxel's support team: Link
2. Share the order ID

Cancellation Terms

• Orders can be cancelled up to 72 hours before the start date
• Cancellations beyond this timeframe will not be possible

For any other questions about order cancellation, please reach out to our support team.

To request a refund for your Pixxel order, please follow these steps:

Contacting Support

1. Contact Pixxel's support team: Link
2. Be ready to provide your:
   • Order details
   • Account information
   • Reason for refund request

Important: Refund requests must be submitted at least 72 hours before the image is delivered.

Note: Refund requests are handled by Pixxel's support team and processing times are 4-7 Business Days.