Aurora - Pixxel's EO studio

Organization Setup & Management

In this guide, you'll learn how to manage your organization's essential features, including member access, team structures, projects, and security settings.

What's Covered:

• How to Access Organisation Settings
• Adding and Managing Team Members
• Creating and Organizing Teams
• Setting Up Projects
• Configuring Security Settings

How to Access Organisation Settings

1. Click the profile icon in the top left corner
2. Select "Organisation settings" from the menu
3. Use the left sidebar to navigate between different sections

Adding and Managing Team Members

Access member management through the Members section to:

• Invite new team members via email
• Assign appropriate user roles
• Manage existing member permissions

On clicking on "invite people" you can invite users via Email and select the user Role

Creating and Organising Teams

Use the Teams section to:

• Create new teams
• Organise team structures
• Manage team memberships

Setting Up Projects

Through the Projects section, you can:

• Create new projects
• View your projects or all organisation projects
• Manage project settings and access

Note: Under "My Projects" you can view "My Projects" or "All Projects"

Configuring Security Settings

Control your organisation's security through:

• Email domain management
• Access permissions

How to Use the Heatmap on the Explore Page?

The Heatmap on Aurora’s Explore page helps you visualize Pixxel's Archive imagery across the globe.

What does the Heatmap show?

When enabled, the Heatmap displays pins on the global map, each representing a Pixxel Archive image. These pins help you quickly identify where imagery is available.

Unlocked vs. Locked Images

• Unlocked Images are free to view in full resolution. These are provided as samples to help you understand the quality and type of data available.

• Locked Images require a purchase before you can view them in detail.

Filtering the Heatmap

To tailor your view, click the Heatmap icon and use the filter options in the pop-up:

• Show only Unlocked imagery by disabling Locked images

• Show only Locked imagery by disabling Unlocked images

• Or view both

This allows you to focus on the data most relevant to your needs. You can also filter by the data collection of choice.

You can join an Aurora organization in two ways:

• Using an email invitation
• Joining directly through the Aurora interface

Follow the steps below based on the method available to you.

Option 1: Join via Email Invitation (Recommended)

If you’ve received an invitation email, this is the quickest way to join.

Step 1: Open the Invitation Email
Look for an email that includes an invitation to join an organization.

Step 2: Click “Accept Invitation”
This will automatically redirect you to Aurora.

Step 3: Complete the Joining Process
You’ll be taken to the screen where you can confirm and join the workspace.

Option 2: Join Through the Aurora Interface

If you prefer joining from within Aurora when you already have a workspace, follow these steps:

Step 1: Log in to Aurora
Use your credentials to sign in.

Step 2: Open the Organization Menu
Click on the Organization Logo located at the top-left corner of the dashboard.

Step 3: Select “Create or Join an Organization”
Choose this option from the dropdown.

Step 4: Click “Join”
Confirm that you want to join an existing workspace (same interface as Step 3 in the Email flow).

This guide walks you through the process of creating your Aurora account and setting up your organisation.

1. Visit Aurora

2. Enter the email address you want to register/ Use your google account to sign up

Click Continue with Email

3. Enter the OTP sent to your email ID:

Submit OTP to continue

4. Create Organisation

5. Enter your basic details and create your workspace

On clicking on "Create" you will enter the explore page of Aurora.

1. Visit Aurora

2. Enter the email address you want to register/ Use your google account to sign up

Click Continue with Email

3. Enter the OTP sent to your email ID:

Submit OTP to continue

You will enter the explore page of Aurora.

Pixxel's hyperspectral imaging satellites provide valuable Earth observation data with detailed spectral information. Here's a step-by-step guide on how to explore and access these images through the platform.

Getting Started with Pixxel Constellations

To begin exploring Pixxel's hyperspectral imagery:

1. Navigate to the Explore page on the platform
2. Look for the Heatmap icon in the tools panel on the right side of the screen

3. You can select any one or all satellites simultaneously by checking the corresponding boxes in the Heatmap panel.

Exploring Available Imagery

Once you've selected your preferred satellites:

1. Zoom out to a global view to see all available image locations
2. Red pins on the world map indicate locations where Pixxel imagery is available
3. Each pin represents a specific image capture from one of the Pixxel satellites

Viewing Image Details

To examine a specific image:

1. Click on a red pin of interest on the map
2. The selected area will be displayed with its boundaries outlined.

Accessing Full Image Data

To request access to the full hyperspectral image:

1. On the image preview panel, click the three-dot menu (⋮) and then select “View more information.”

1. Hover over the Image ID field and copy the Image ID from the highlighted value.

2. Share this ID with your contact person at Pixxel to gain access to the full hyperspectral dataset

Pixxel sends essential emails like OTPs, account alerts, and order updates. If you're on a corporate or institutional network, these may get filtered unless whitelisted.

Follow the steps below to whitelist our emails

Step 1: Ask Your IT Team to Whitelist the Following:

Domain to Whitelist:
pixxel.space

IP Address:

• 66.249.80.0/20
• 66.102.0.0/21
• 72.14.192.0/18
• 74.125.0.0/16
• 108.177.8.0/21
• 173.194.0.0/16
• 209.85.128.0/17
• 216.58.192.0/19
• 216.239.32.0/19
• 172.217.0.0/19
• 172.217.32.0/20
• 172.217.128.0/19
• 172.217.160.0/20
• 172.217.192.0/19
• 172.253.56.0/21
• 172.253.112.0/20

Email Addresses to Whitelist:

• @pixxel.space
• @stripe.com
• support@pixxel.space
• no-reply@pixxel.space

If you're using a personal email (like Gmail or Outlook), you may also want to mark Pixxel emails as "Not Spam" and add the above addresses to your contact list.

Step 2: Sign Up on the Pixxel Platform

Once whitelisting is complete:

1. Go to Aurora - Sign up page.
2. Fill out the signup form
3. Enter the OTP sent to your email to log in

Step 3: Check for Emails

If you do not see an email from Pixxel, try the following:

• Check your Spam, Junk, or Promotions folders
• Search your inbox for pixxel.space
• Confirm with your IT team that the domain and email addresses were successfully whitelisted

Why This Is Important

Our platform relies on timely email delivery for user authentication, tasking updates, and satellite capture confirmations. Missing these emails may impact your ability to access your account or monitor your AOIs effectively.

Need Help?

If you're still experiencing issues receiving emails, please contact us at:
support@pixxel.space

We're happy to help you troubleshoot further.

To access and interact with the Aurora API, you’ll first need to generate a project-specific API key to authenticate API requests. This article walks you through the process from start to finish.

Step 1: Create a Service Account and Generate an API Key

1. Log in to your organization.

2. Make sure you have a project that you have access to. If you do not, create a new project as shown below.
   
   Give Project title and name to complete the project creation
   

3. Navigate to Organization Settings → API.
   

4. Click on Create new service account. A small window will pop up, asking Name and the Project under which the service account should be created. After filling it up, click Create.
   

5. By default, the an initial API key is generated. Make sure to copy and store it securely, as you won’t be able to view it again later.
   

6. You can create multiple keys per service account. If you want to generate another key under the same service account, you can revoke the access to the previous one, and create a new key by giving it a name and  clicking Generate new key at the top.
   
   

7. You can also manage which projects this service account has access to by clicking on Manage access and selecting all the projects you want access for. Note that you can only select the projects you are part of.

IMPORTANT: Keep your API keys secure. Do not share them publicly.

Step 2: Test Your API Key

1. Open the Aurora API Documentation Portal.
   

2. Select an endpoint to test—for example, List all bandsets. Click on Try it to test. out the API Key.
   

3. In the Authentication field, paste your API key. and click Send to send your request
   
   
   

4. If you receive a response with code 200, it means that your request went through and your API key is working just fine. If you receive response code 40x, check your request parameters for some errors.

That’s It!

You’ve successfully generated and tested your API key. You’re now ready to build with the Aurora API!

Need help with specific endpoints or error handling? Visit the full API reference for more details.

Learn how to complete payments instantly on Pixxel using your credit or debit card. 

Note: This mode of payment is only applicable upto $5000. Any payment above that will have to be made via bank transfer.

What You Need
Supported cards: Visa, Mastercard, American Express, Discover.

Quick Steps

1. Go to the payment page and select Card.
2. Enter your card details: number, expiry, CVC.
3. Add your name and billing address.
4. Review the total, add any Promotional/Discount code if applicable, and click Pay.
5. Complete any bank authentication (OTP/3D Secure).
6. You’ll get a confirmation email when the payment is successful.
    

Tips

• Match your billing address exactly with your card issuer’s records.
• Save your receipt for records.

This method of payment is good for larger transactions or when card payments aren’t preferred.
 

Note: For payments over $5,000, only wire transfer is available.

Follow these steps to pay securely by transferring funds directly from your bank.

• On the payment page, choose Bank Transfer.
• Enter your contact and billing info.
• Review the order, add Promotional/Discount codes if applicable, and click Pay.
• You’ll see bank account details. Use them to send the transfer.
• Once the transfer is verified, the payment will complete and your tokens/subscription update.
• You’ll receive an invoice and receipt by email.
   

Tips

• Double-check account details before sending funds.
• Keep proof of your transfer until you receive confirmation.

This guide explains the process and requirements for canceling your tasking order.

Cancellation Process

To cancel your order:

1. Contact Pixxel's support team: Link
2. Share the order ID

Cancellation Terms

•  Orders can be cancelled if the cancellation request is made 72 hours or more before the start date(date of capture). No charges apply in this case.
• Orders cannot be cancelled within the 72-hour window before the start date (i.e., less than 72 hours before).

For any other questions about order cancellation, please reach out to our support team.

To request a refund for your Pixxel order, please follow these steps:

Contacting Support

1. Contact Pixxel's support team: Link
2. Be ready to provide your:
   • Order details
   • Account information
   • Reason for refund request

Important: Refund requests must be submitted at least 72 hours before the image is delivered.

Note: Refund requests are handled by Pixxel's support team and processing times are 4-7 Business Days.