'How to' Library

  • How to create workflows with Pixxel FF images?
    List of models that work on Pixxel FF data that are available on Aurora currently. 
    • Change Detection
    • Crop Classification using Pixxel's Fireflies
    • Crop Bioparameters
    • Water Quality Index
    • Image clustering
    • Principal Component Analysis

    To perform analytics on the FF images, follow the below steps

    1. Select the image you want to analyse by searching for its Image ID on the Explore page or by choosing it from the Catalog.
    Screenshot 2026-06-28 at 4.08.38 PM.png

    2. Draw the AOI for the required area and click Save. 

    Screenshot 2026-06-28 at 4.11.45 PM.png

    3. Click the Insights icon (fourth icon on the right).

    4. Select the insight you want to run and choose the saved AOI from the list. 

    5. Once the model has finished processing, you will be able to view the results.

    Screenshot 2026-06-28 at 4.18.17 PM.png

    Note: Please note that creating the assets and running the insights takes 25 to 45 minutes.

    See more
  • How to check the Order capture status?

    To keep track of the order status and capture attempts, follow the below steps 

    1. Click the Order Desk icon (third icon) on the left panel.
    2. Open the Placed Orders tab and select the order you want to view.
    3. Please note: order status will be available only for orders that are 'In progress'. To understand the statutes, you can check this help article: link
    4. Navigate to the Status tab under Task Parameters. 

      Screenshot 2026-06-28 at 1.54.15 PM.png
    5. Click In Progress to view: Capture attempts | Failure reasons | Capture history | Image thumbnails

      Screenshot 2026-06-28 at 1.54.29 PM.png

       

    See more
  • How to view the latest processing level of my imagery?

    We continuously improve the quality of our imagery by applying processing updates. You can check the latest processing level of any image by following these steps:

    1. Open the Catalog (second icon on the left panel).
    2. Select the image you want to check.
    3. Click the three-dot menu (⋮) and select View More Info.
    4. Under Image Info, open the Version tab.
    5. The Version tab displays the latest processing level applied to your imagery

      Attaching the documentation for ease of search: Link 

    Screenshot 2026-06-28 at 1.44.13 PM.png
    See more
  • How to request for Demo Org or Sandbox?

    Process: Reach out to the customer success team at support@pixxel.space to activate your demo org.

    Here are the following features you can explore:

    Order Desk 

    1. Work with tokens 
    2. Check out the Order Desk parameters
    3. Play around with Order desk API 

    Aurora 

    1. Visualization—Composite, Index, Bands
    2. Workflow building with Model Marketplace
    3. Insight generation 
    4. View Spectral Signature 
    5. Split-compare features

     

    See more
  • How to accept invitation to join a Workspace?

    You can join an Aurora organization in two ways:

    • Using an email invitation
    • Joining directly through the Aurora interface

    Follow the steps below based on the method available to you.

    Option 1: Join via Email Invitation (Recommended)

    If you’ve received an invitation email, this is the quickest way to join.

    Step 1: Open the Invitation Email
    Look for an email that includes an invitation to join an organization.

     

    Email_invite.png

     

    Step 2: Click “Accept Invitation”
    This will automatically redirect you to Aurora.

    Step 3: Complete the Joining Process
    You’ll be taken to the screen where you can confirm and join the workspace.


    Join_org.png

     

    Option 2: Join Through the Aurora Interface

    If you prefer joining from within Aurora when you already have a workspace, follow these steps:

    Step 1: Log in to Aurora
    Use your credentials to sign in.

    Step 2: Open the Organization Menu
    Click on the Organization Logo located at the top-left corner of the dashboard.

    Org_details.png

    Step 3: Select “Create or Join an Organization”
    Choose this option from the dropdown.

    Create_new_org.png

     

    Step 4: Click “Join”
    Confirm that you want to join an existing workspace (same interface as Step 3 in the Email flow).

    Join_org.png



     

    See more
  • How to sign up for Aurora?

    This guide walks you through the process of creating your Aurora account and setting up your organisation.

     

    1. Visit Aurora

     

    1. Enter the email address you want to register/ Use your google account to sign up
    84753c6d-a461-47f8-86a5-aa1527658a2e Screenshot 2024-09-30 at 5.40.01 PM.png

     

     

    Click Continue with Email

    1. Enter the OTP sent to your email ID:

    Screenshot 2024-10-01 at 11.53.33 AM.png      arrow-right.png      Screenshot 2024-10-01 at 11.56.06 AM.png

    Submit OTP to continue

     

    4. Create Organisation

    Screenshot 2024-10-01 at 11.56.28 AM.png

     

    5. Enter your basic details and create your workspace

    Screenshot 2024-10-01 at 11.56.58 AM.png

     

    On clicking on "Create" you will enter the explore page of Aurora.

    Screenshot 2025-02-20 at 5.42.03 PM.png

    See more
  • How to Login to Aurora
    1. Visit Aurora

     

    1. Enter the email address you want to register/ Use your google account to sign up
    84753c6d-a461-47f8-86a5-aa1527658a2e Screenshot 2024-09-30 at 5.40.01 PM.png

     

     

    Click Continue with Email

    1. Enter the OTP sent to your email ID:

    Screenshot 2024-10-01 at 11.53.33 AM.png      arrow-right.png      Screenshot 2024-10-01 at 11.56.06 AM.png

    Submit OTP to continue

    You will enter the explore page of Aurora.

    Screenshot 2025-02-20 at 5.42.03 PM.png

    See more
  • How to explore Pixxel Imagery?

    Pixxel's hyperspectral imaging satellites provide valuable Earth observation data with detailed spectral information. Here's a step-by-step guide on how to explore and access these images through the platform.

    Getting Started with Pixxel Constellations

    To begin exploring Pixxel's hyperspectral imagery:

    1. Navigate to the Explore page on the platform
    2. Look for the Heatmap icon in the tools panel on the right side of the screen
    1. You can select any one or all satellites simultaneously by checking the corresponding boxes in the Heatmap panel.

    Exploring Available Imagery

    Once you've selected your preferred satellites:

    1. Zoom out to a global view to see all available image locations
    2. Red pins on the world map indicate locations where Pixxel imagery is available
    3. Each pin represents a specific image capture from one of the Pixxel satellites

    Viewing Image Details

    To examine a specific image:

    1. Click on a red pin of interest on the map
    2. The selected area will be displayed with its boundaries outlined.

    Accessing Full Image Data

    To request access to the full hyperspectral image:

    1. On the image preview panel, click the three-dot menu (⋮) and then select “View more information.”
    1. Hover over the Image ID field and copy the Image ID from the highlighted value.

    2. Share this ID with your contact person at Pixxel to gain access to the full hyperspectral dataset

    See more
  • How to Whitelist Pixxel Emails

    Pixxel sends essential emails like OTPs, account alerts, and order updates. If you're on a corporate or institutional network, these may get filtered unless whitelisted.

    Follow the steps below to whitelist our emails

     

    Step 1: Ask Your IT Team to Whitelist the Following:

    Domain to Whitelist:
    pixxel.space

    IP Address:

    • 66.249.80.0/20
    • 66.102.0.0/21
    • 72.14.192.0/18
    • 74.125.0.0/16
    • 108.177.8.0/21
    • 173.194.0.0/16
    • 209.85.128.0/17
    • 216.58.192.0/19
    • 216.239.32.0/19
    • 172.217.0.0/19
    • 172.217.32.0/20
    • 172.217.128.0/19
    • 172.217.160.0/20
    • 172.217.192.0/19
    • 172.253.56.0/21
    • 172.253.112.0/20

    Email Addresses to Whitelist:

    • @pixxel.space
    • @stripe.com
    • support@pixxel.space
    • no-reply@pixxel.space

    If you're using a personal email (like Gmail or Outlook), you may also want to mark Pixxel emails as "Not Spam" and add the above addresses to your contact list.


    Step 2: Sign Up on the Pixxel Platform

    Once whitelisting is complete:

    1. Go to Aurora - Sign up page.
    2. Fill out the signup form
    3. Enter the OTP sent to your email to log in

    Step 3: Check for Emails

    If you do not see an email from Pixxel, try the following:

    • Check your Spam, Junk, or Promotions folders
    • Search your inbox for pixxel.space
    • Confirm with your IT team that the domain and email addresses were successfully whitelisted

    Why This Is Important

    Our platform relies on timely email delivery for user authentication, tasking updates, and satellite capture confirmations. Missing these emails may impact your ability to access your account or monitor your AOIs effectively.


    Need Help?

    If you're still experiencing issues receiving emails, please contact us at:
    support@pixxel.space

    We're happy to help you troubleshoot further.

    See more
  • How to Generate and Test Your Aurora Personal Access Token (PAT)

    Aurora uses Personal Access Tokens (PATs) to authenticate API requests.

    PATs provide secure, user-specific access to Aurora APIs based on your Aurora permissions.

    Important: New Service Accounts can no longer be created in Aurora. Existing Service Accounts are being deprecated. If you currently use a Service Account, migrate your integration to a Personal Access Token (PAT).

    Before You Begin

    To create a PAT, you need:

    • An active Aurora account
    • Access to an Aurora organization/workspace
    • The appropriate permissions for the resources you want to access through the API

    Your PAT cannot provide more permissions than your Aurora account already has.

    Step 1: Open Personal Access Tokens

    Log in to Aurora.

    Open your profile/account menu and navigate to Personal Access Tokens.

    Here you can view and manage the PATs you have created.

    Step 2: Create a Personal Access Token

    Select Create Personal Access Token.

    Enter a name for your token. We recommend using a descriptive name that identifies the application, integration, or environment where the token will be used.

    Examples:

    • Development
    • Production Integration
    • Analytics Script

    Step 3: Configure Your Token

    Select the appropriate scope for the token.

    The scopes available to you depend on your Aurora role and existing permissions.

    A PAT cannot grant permissions beyond those already assigned to your Aurora account.

    Where applicable, select whether the token should apply to all accessible projects or specific projects.

    Tip: Use the minimum permissions required for your integration.

    Step 4: Configure Token Expiration

    Select an expiration period for your PAT, where available.

    We recommend setting an expiration appropriate for the application or integration using the token.

    Using an expiration date limits the lifetime of the credential and makes credential management easier.

    Step 5: Create and Copy Your PAT

    Select Create to generate the token.

    Aurora will display the token value.

    Copy the token immediately and store it securely.

    ⚠️ Important: The token value is displayed only once. You cannot view the token again after leaving this screen. If you lose the token, you must revoke it and create a new one.

    Step 6: Store Your PAT Securely

    Do not:

    • Share your PAT with other users.
    • Commit it to GitHub or another source-control repository.
    • Include it directly in publicly accessible code.
    • Send it through unsecured communication channels.

    For applications and scripts, store your PAT using an environment variable or secrets manager.

    For example:

    export AURORA_API_TOKEN="YOUR_PERSONAL_ACCESS_TOKEN"
    

    Step 7: Authenticate an API Request

    Use your PAT to authenticate requests to the Aurora API.

    Include the PAT in the Authorization header as a Bearer token:

    curl -X GET "https://api.pixxel.space/v0/bandsets" \
      -H "Authorization: Bearer YOUR_PERSONAL_ACCESS_TOKEN"
    

    Replace YOUR_PERSONAL_ACCESS_TOKEN with the PAT you generated in Aurora.

    Step 8: Test Your PAT

    You can use the Bandsets endpoint to verify that your authentication is working:

    curl -X GET "https://api.pixxel.space/v0/bandsets" \
      -H "Authorization: Bearer YOUR_PERSONAL_ACCESS_TOKEN"
    

    If your PAT is valid and has the required permissions, the API should return a successful response.

    A successful 200 OK response confirms that your PAT is valid for the requested endpoint.

    Troubleshooting

    I receive a 401 or 403 response

    Check the following:

    • Your PAT was copied correctly.
    • The Authorization header is correctly configured.
    • Your PAT has not expired.
    • Your PAT has not been revoked.
    • Your Aurora account has permission to access the requested resource.
    • The PAT scope is appropriate for the endpoint you're testing.

    I lost my PAT

    PATs are displayed only once when they are created.

    If you no longer have the token value:

    1. Go to Personal Access Tokens.
    2. Revoke the lost token.
    3. Create a new PAT.
    4. Update your application or integration with the new token.

    I need access to another project

    A PAT cannot increase your Aurora permissions.

    If you need access to another project, ask your Aurora organization administrator to grant your user account the required access.

    Once your permissions have been updated, you can create a PAT with the applicable scope.

    Managing Your Personal Access Tokens

    From the Personal Access Tokens page, you can:

    • Create additional PATs.
    • View token metadata, including creation and expiration dates.
    • Revoke tokens that are no longer required.
    • Replace tokens when credentials need to be rotated.

    Revoked and expired tokens can no longer be used to authenticate API requests.

    Security Best Practices

    For secure API access:

    • Use separate PATs for different applications or environments.
    • Use expiration dates where appropriate.
    • Store PATs in environment variables or a secrets manager.
    • Never commit PATs to source control.
    • Revoke a PAT immediately if you believe it has been exposed.
    • Rotate credentials periodically.
    See more
  • How to switch organizations on Aurora?

    This guide walks you through the process of switching organizations in your Aurora dashboard.

     

    1. Visit Aurora.

    2. Click the top-left icon to view all organizations linked to your account.

    Screenshot 2025-05-03 at 1.08.26 PM.png

     

    3. Select any organization that you would like to work with. 

    Screenshot 2025-05-03 at 1.15.05 PM.png

    See more
  • How to view Aurora's Subscription plans

    To view the available subscription plans in Aurora:

    1. Click on your email address in the top-left corner of the screen to open the dropdown menu

    Select "Organization settings"

    2. In the left sidebar menu, click on "Plans"

    Screenshot 2025-02-20 at 5.59.30 PM.png


    Alternatively
    Click on the upgrade Icon on the left

     

    Here you'll find three subscription tiers:

    • Standard Plan 
    • Professional Plan - Includes Analytics and 150 free tokens
    • Enterprise Plan  - Includes Advanced features and 300 free tokens

    Each paid plan offers monthly and yearly billing options, with a 10% discount when you choose annual billing.

    Screenshot 2025-03-05 at 12.31.23 PM.png

    For more information about billing and invoices, you can contact support@pixxel.space

    Note: Both Professional and Enterprise plans include a 30-day free trial period and unlimited wallet recharge options.

    See more
  • How to Check/Add Tokens

    1 min Video Tutorial -

     

    What are tokens:

    Tokens are Pixxel's virtual currency used to purchase imagery, perform visualisations, and create workflows on the Aurora platform.

    Note: 1$- 1 Token

     

    Checking and adding tokens:

    Checking Token Balance

    1. Navigate to "Tokens" in the organisation menu

    Screenshot 2025-03-06 at 12.35.40 PM.png

    Your available tokens are displayed prominently with a pink diamond icon and a numerical value next to it

     

    Adding New Tokens

    Click the "Add tokens" button in the top right of the Tokens page

    Screenshot 2025-02-19 at 12.07.41 PM.png

    Select the desired quantity (starts at $1.00)

    Once the payment is completed, the tokens will reflect on the token section.

     

    See more
  • How to view/generate an invoice

    In this guide, you'll learn how to view and manage your billing information and invoices.

    Accessing Billing Information

    1. Navigate to "Organization" in the sidebar

    Screenshot 2025-02-18 at 3.44.22 PM.png

    2. Select "Billing" from the menu options

    Screenshot 2025-02-18 at 3.53.15 PM.png

    3. View your billing dashboard

    Screenshot 2025-02-19 at 11.47.19 AM.png

    4. Click on "View Invoice"

    Screenshot 2025-02-19 at 11.52.21 AM.png

    Note: The invoice number is present here. Choose between downloading the invoice or downloading the receipt.

     

    Note: For additional support or questions, contact support@pixxel.space

    See more
  • Explore Images and Create AOIs
    1. To navigate the 'Explore' page, please click on this link.
    2. To learn how to search a specific location and draw/upload an AOI, please click on this link  
    3. To learn how to search and select imagery, please click on this link
    4. To learn how to navigate AOI info and available scenes, please click on this link
       

    The following table details the satellite imagery available on Aurora along with details.

    Name on Platform Satellite Name Type of Data No. of Bands Resolution Revisit Frequency Type of Bands
    FireFly FireFly Hyperspectral 135 5m 1 day VNIR
    Pixxel-TD01 D2 Hyperspectral 159 30m 5-7 days RGB, NIR
    Pixxel-TD02 Shakuntala Hyperspectral 151 10m 7-9 days RGB, NIR
    EO-01 Hyperion Hyperion Hyperspectral 220 30m 16 days (decommissioned) RGB, NIR, SWIR
    Landsat-8 and 9 Landsat 8 and Landsat 9 Multispectral 8 30m 8 days RGB, NIR, SWIR, THERMAL, PAN
    MODIS LSTE 8-Day MODIS (MOD11A2) Multispectral 12 1KM 8 days LST, View time, View angle, Emissivity, Clear sky
    Modis NBAR Daily MODIS (MCD43A4) Multispectral 7 500m 1 day RGB, NIR, SWIR
    MODIS Surface Reflectance 8-Day MODIS (MOD09Q1) Multispectral 4 250m 8 days RED, NIR
    Sentinel-1 (RTC) Sentinel 2 (A/B) SAR 2 10m 5-7 days VV, VH
    Sentinel-2 Sentinel 2 (A/B) Multispectral 13 10m 5-7 days RGB, Rededge, NIR, SWIR
    See more
  • How to Upload AOI files

    In this guide, you'll learn how to upload Area of Interest (AOI) files to visualize and analyze specific geographic regions in our platform.

     

    How to Upload Files

    1. Navigate to the "Explore" section

    Screenshot 2025-02-18 at 11.59.14 AM.png

     

    2. Click the "Upload AOI" button in the top right corner

    Screenshot 2025-02-18 at 11.59.26 AM.png

     

    Note: Supported File Formats The platform accepts the following file formats:

    • GeoJSON
    • KML
    • KMZ
    • Zipped SHP files
    • Single SHP files

    You will receive an error like this if you upload the wrong file:

    Screenshot 2025-02-18 at 11.59.58 AM.png

     

    3. Select your file from your local system

    Screenshot 2025-02-18 at 12.10.33 PM.png

     

    4. Wait for the file to process and appear on the map

    Screenshot 2025-02-18 at 12.00.51 PM.png

    Note: When defining your Area of Interest (AOI), keep in mind the following size restrictions:

    • Maximum AOI size is 5000 km²
    • Attempting to exceed this limit will trigger an "Area Limit Reached!" warning
    • You will need to either:
      • Reduce your selected area to stay within limits
      • Click "Upgrade Plan" for larger area analysis capabilities
    • AOI with holes (donuts) are not supported.
    • Only WGS84 [EPSG:4326] projection is supported
    See more