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Learn how to complete payments instantly on Pixxel using your credit or debit card.  Note: This mode of payment is only applicable upto $5000. Any payment above that will have to be made via bank t...

This method of payment is good for larger transactions or when card payments aren’t preferred. Note: For payments over $5,000, only wire transfer is available. Follow these steps to pay securely by...

A quick guide to understanding the structure of Pixxel orders.Every order you place is broken into one or more tasks, depending on what you’re requesting. This structure helps the system track feas...

Learn who can create, place, and view orders in a project.Your permissions depend on your role in the project. Some actions, like placing orders, are restricted to ensure proper control and billing...

You can join an Aurora organization in two ways:Using an email invitationJoining directly through the Aurora interfaceFollow the steps below based on the method available to you.Option 1: Join via ...

Order statuses summarize the outcome of all tasks inside that order. They help you quickly understand whether your order is complete, partially successful, or still in progress.But within each orde...

After an image is captured, Aurora provides several delivery speed options. While the default processing time is 14 days at the moment (to be improved to 36 hours), you can request faster turnaroun...

piSOFIT is Pixxel’s customized implementation of NASA JPL’s open-source ISOFIT (Imaging Spectrometer Optimal Fitting) model, optimized for Firefly and Honeybee hyperspectral data. Methodology Radia...

If your project requires a unique combination of spectral bands that isn't covered by our Default Firefly bandsets, you can request a custom bandset tailored to your needs. How to Request To get st...

1. You can export the images to our preferred delivery process   2. You can choose your desired delivery method - Local and Cloud storage   3. Save your preferred selection for future orders.