How to check the Order capture status?

To keep track of the order status and capture attempts, follow the below steps 

1. Click the Order Desk icon (third icon) on the left panel.
2. Open the Placed Orders tab and select the order you want to view.
3. Please note: order status will be available only for orders that are 'In progress'. To understand the statutes, you can check this help article: link

4. Navigate to the Status tab under Task Parameters. 

   

5. Click In Progress to view: Capture attempts | Failure reasons | Capture history | Image thumbnails