How to Whitelist Pixxel Emails

Pixxel sends essential emails like OTPs, account alerts, and order updates. If you're on a corporate or institutional network, these may get filtered unless whitelisted.

Follow the steps below to whitelist our emails

Step 1: Ask Your IT Team to Whitelist the Following:

Domain to Whitelist:
pixxel.space

IP Address:

• 66.249.80.0/20
• 66.102.0.0/21
• 72.14.192.0/18
• 74.125.0.0/16
• 108.177.8.0/21
• 173.194.0.0/16
• 209.85.128.0/17
• 216.58.192.0/19
• 216.239.32.0/19
• 172.217.0.0/19
• 172.217.32.0/20
• 172.217.128.0/19
• 172.217.160.0/20
• 172.217.192.0/19
• 172.253.56.0/21
• 172.253.112.0/20

Email Addresses to Whitelist:

• @pixxel.space
• @stripe.com
• support@pixxel.space
• no-reply@pixxel.space

If you're using a personal email (like Gmail or Outlook), you may also want to mark Pixxel emails as "Not Spam" and add the above addresses to your contact list.

Step 2: Sign Up on the Pixxel Platform

Once whitelisting is complete:

1. Go to [Insert Signup Link]
2. Fill out the signup form
3. Enter the OTP sent to your email to log in

Step 3: Check for Emails

If you do not see an email from Pixxel, try the following:

• Check your Spam, Junk, or Promotions folders
• Search your inbox for pixxel.space
• Confirm with your IT team that the domain and email addresses were successfully whitelisted

Why This Is Important

Our platform relies on timely email delivery for user authentication, tasking updates, and satellite capture confirmations. Missing these emails may impact your ability to access your account or monitor your AOIs effectively.

Need Help?

If you're still experiencing issues receiving emails, please contact us at:
support@pixxel.space

We're happy to help you troubleshoot further.