Frequently Asked Questions

This guide provides an overview of Pixxel's satellite imagery specifications, data products, and processing levels.

For complete technical details, please refer to the attached Product Specification Document (V.2.1, Oct 2024).

Data Products

• VNIR Imagery (Firefly)
  • 470-900 nm spectral range
  • 5m resolution
  • Launching Q1-Q2 2025
• SWIR Imagery (Honeybee)
  • 470-2500 nm spectral range
  • 5m resolution
  • Launching 2026

Key Technical Parameters

• 1-4 day revisit time
• Multiple processing levels (L2A, L1C, L1B)
• Standard geoTIFF delivery format

Note: For detailed specifications or support inquiries, contact support@pixxel.space

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Get in touch with our team via email for any inquiries or assistance:

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Phone Support

Speak directly with our representatives:

Country	Phone Number	Call Charges
USA	+1 856-447-6543	Toll free
Canada	+1 778-909-7285	Toll free
England	+44 808 160 7105	Toll free
India	+91 95916 58498	Local charges are applicable
Rest of the World	+1 856-447-6543	International charges are applicable

Phone Support

Speak directly with our representatives:

Country	Phone Number	Call Charges
USA	+1 856-447-6543	Toll free
Canada	+1 778-909-7285	Toll free
England	+44 808 160 7105	Toll free
India	+91 95916 58498	Local charges are applicable
Rest of the World	+1 856-447-6543	International charges are applicable

Other channels to reach support:

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Email support- Click here

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sales@pixxel.space

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