Unable to receive OTP

Shubhavi
Shubhavi
  • Updated

If you are unable to receive the login code, you can try the following:

Step 1-

Refresh the portal and attempt again later.

Step 2-

Double check your email address.

Step 3-
Clear your cache and try again. You can refer to the below links - 
a. Chrome
b. Safari
c. Mozilla Firefox

Step 4-
Whitelist our domain. Just ask your network folks to add this domain and email IDs to their whitelist. 

  1. Domain: pixxel.space
  2. Email ids to whitelist: @Pixxel.Space | @strip.com | support@pixxel.space | no-reply@pixxel.space

 

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.